Meet the Owners
Michael Whybro (The Boss)
Michael has worked in the service industry for over 26 years, in management for 18 years and senior/executive management for over 10 years.
Over the past decade Michael has also managed three separate 24/7 Call Centres in banking, security and tourism. He has been referred to regularly as a “Call Centre Expert”, having taken his last Call Centre to “International Best Practice Accreditation" and selection as a finalist in the Telecommunication Users Association of New Zealand (TUANZ) Call Centre of the Year Awards.
He spent 18 years working with Westpac Banking Corporation in both Australia and New Zealand, spending time in numerous areas of both general (branch) and specialised (head office) banking. His last role with Westpac was as National Manager.
In 1997 he left the banking industry and moved to ADT/Armourguard, New Zealand’s largest security company, where he spent two years as the Auckland Regional Manager, responsible for a multi-million dollar, 24/7 operation employing over 250 staff.
In 2000, he moved to Tourism Holdings Limited (THL). During his five years with THL, Michael held a number of senior/executive management positions. THL is Australasia’s largest tourism operator and listed on the NZ Stock Exchange within the NZSE40.
Alison Whybro (Director)
Alison began her career with Ramset Fasteners in Glenfield as a Computer Operator back in the mid 1980’s. She moved to Australia in 1988 following 6 months in UK and Europe. While in Australia she worked in Information Technology and Operations with numerous large organisations including Bank of America, Canadian Imperial Bank of Commerce (CIBC) and Goodman Fielder (Quality Bakers).
After moving back to New Zealand with her family in 1996, Alison continued her IT career working as a Computer Help Desk Supervisor/Manager and Systems Administrator for well known companies including Guardian Trust and Russell McVeagh law firm.
In 2001 Alison changed direction and moved to the highly respected Kristin School on Auckland’s North Shore. She remained in this role as the Sports Administrator and Personal Assistant to the Director of Sport for 4 years. She was a key member of the team that grew the sports department and implemented many new initiatives that positioned
Alison left Kristin in mid 2005 to have another baby and now works part-time with SOS assisting with a variety of sales, marketing and strategic initiatives.
